Privacy policy

ARTICLE 1 – PURPOSE

The purpose of this Privacy Policy is to inform users of the Site about the collection, processing and protection of their personal data, in accordance with the General Data Protection Regulation (GDPR – EU 2016/679) and French law.

ARTICLE 2 – DATA COLLECTED

Champagne Clergé-André collects the following data when using the Site:

Identification information: last name, first name, title, postal address, email, telephone,
Connection information: IP address, browsing data,
Payment information transmitted securely to our service providers (Stripe, PayPal).

ARTICLE 3 – PURPOSES OF PROCESSING

Personal data is used for:

process and deliver orders,
ensure customer follow-up and after-sales relations,
send commercial communications (if prior consent is given),
improve the user experience on the Site,
comply with legal and tax obligations.

ARTICLE 4 – LEGAL BASIS FOR PROCESSING

Data processing is based on:

the execution of the sales contract,
compliance with legal obligations,
the user's free and explicit consent for marketing communications.

ARTICLE 5 – DATA SHARING

Data is never sold. It may only be transmitted to:

our logistics providers and carriers,
our secure payment providers (Shopify Payments, PayPal),
our technical partners providing hosting and maintenance of the Site.

ARTICLE 6 – STORAGE PERIOD

The data is kept for a proportionate period:

order-related data: 10 years (accounting obligations),
commercial prospecting data: 3 years maximum after the last contact.

ARTICLE 7 – SECURITY

Champagne Clergé-André implements all necessary technical and organizational measures to protect data against unauthorized access, loss, alteration or disclosure.

ARTICLE 8 – USER RIGHTS

In accordance with the GDPR, each user has the following rights:

right of access, rectification and deletion,
right to object and limit processing,
right to data portability,
right to withdraw consent at any time.

These rights can be exercised by writing to: contact@champagne-clergeandre.com or by mail to: Champagne Clergé-André, 23 rue du voisin, 51500 Chamery, France.
In the event of a dispute, the user can contact the CNIL (www.cnil.fr).

ARTICLE 9 – COOKIES

The Site uses cookies to improve navigation, measure audience and offer personalized content.
The user can manage his preferences via his browser or the cookie management tool available on the Site.